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We run a membership-based studio model, so we place extra emphasis on loyalty. That’s

why our flat rate walk in prices are slightly higher than everyone else’s, and our membership

plans much lower.

Yes, you will have to sign an agreement for our Rolling Plans, and a direct debit mandate,

which you can’t cancel for 3 months from signing. After that, as per membership cancellation

policy, as long as you give us sufficient advance warning, we will cancel your membership.

There are four Rolling Plan’s to choose from, each with a fixed number and mat and

apparatus credits. Each credit is one class, in the mat or apparatus studios.

No, we have given members 1 month advance booking so that there is less time

pressure, you can book classes all at once, or whenever you want. Just remember to

rebook, waitlist or cancel booked classes more than 24 hours before each class starts.

The short answer is yes. This is for the flow and wellbeing of the studio. If each member

follows the simple rules, it benefits everyone. But we have a very soft spot for a reasonable

excuse, and there are free virtual classes where we are less vigilant, and Ultra Class Pass

Courses in pre-reserved fixed time corridors that don’t require advance booking at all.

Our knowledgeable teachers say that attending 3 classes per week is the perfect healthy

living balance to aim for, so all our plans are based with that in mind, so of course we would

encourage you to use up as much of your allocation as possible. But if you can’t, there is no

penalty, you start with a fresh allocation when your plan renews each month.

You only use a class credit when you book a class. If you book a waitlisted class when a

space becomes available and then cancel more than 24 hours before the class starts, you

can rebook or waitlist that credit again at your leisure. But if you book a class off the waitlist

less than 24 hours before the class starts, you are outside the cancellation window, so if you

don’t attend, you lose that credit as a No Show, unless you Late Cancel.

A simple comparison will show how competitive these prices are, and we wanted to keep

our Rolling Plan prices accessible. One of the main plan benefits is access to Premium

Credits, which can be purchased any time and used, for example, to attend with the teacher

recommended frequency. Of course, everyone is different, some need more, some less.

Each plan entitles you to buy unlimited extra Premium Credits at the listed discounted

price if you use up the plan allocation. Premium Credits have a 30 day shelf life. Whenever

you open your class timetable, you see a month ahead from that day. So, as well as buying

Premium Credits for the current month, you can, as the month progresses, and calendar

dates open, use Premium Credits to book and waitlist classes 30 days ahead.

We have a special Late Cancel window, which allows you to contact reception up to 2

hours before your booking starts, and Late Cancel. If reception manage to fill your space,

they can, at their discretion, refund you a credit or a cash payment. It’s extra work for us on

reception, so we’d prefer it if you cancelled online more than 24 hours before your booking

to receive a full refund, but even if you miss that deadline, or something happens, please

make the effort to tell us, and we’ll make the effort to offer the booking to someone else.

It’s up to the individual, but mostly it’s best to sit down at the beginning of each 4 week

period when alerted (which depends on when you sign up so different for everyone), and

book or waitlist your favourite classes. But you’ve got 4 weeks, so there’s no rush to use

every credit. For example, if you’ve used 6 credits to book or waitlist classes, and left 2 in

the bank, you can come back and use those credits whenever.

No, your Rolling Plan refreshes every month, with 8 new plan credits. But you can roll

Premium Credits over into the next month, up to 30 days ahead from purchase date.

Premium Credits have a 30 day shelf-life, and can be purchased any time by all

members, and used to buy mat and apparatus studio classes at Premium Credit prices,

online or at reception. You can use Premium Credits to increase your monthly attendance

level, from 8 to 12 say, you can buy a Premium Credit to reach into the next month before

your Rolling Plan renews, to book a favourite class, for example.

If it’s online, your member discount gets added automatically, just add what you want to

your checkout basket, if it’s in studio, your discount will be added automatically when you

pay at reception.

You are being rewarded for being a model member who is helping make the class

booking experience better for everyone, so you’ll automatically be awarded a Premium

Credit, to be used within 30 days.

If everyone follows the rules, you should find plenty of teacher led classes available each

month. But if not, for whatever reason, as long as you have reached a minimum level of

proficiency, members can book free virtual classes in the quieter times, with more relaxed

late booking and No Show rules.

Yes, you can give it to whoever you want. The only stipulation there is one credit can be

allocated to a Guest each month, not more, and they must check in and attend the same

class as you. You can also buy up to one Premium Credit for a guest, or use a Premium

Credit in your bank on a guest. But they must attend the same class as you, and sign in on

reception, and fill out a health questionnaire.

The system has been set so that you can double book yourself into a class. So, all you

have to do is put your name down for a class twice, once for you, once for your guest, and

then it’s your responsibility to check them in on reception.